Terms and Conditions


We try to make things as easy as possible for customers here at Petit Australia Australia. If the following information doesn't cover what you would like to know please contact us at info@petit.com.au and we will get back to you as soon as possible.

Pricing
All pricing is in AUD. Pricing may change at our discretion and without notice.

Payment
We accept Credit Card payment, PayPal or Direct bank deposit: Items purchased via direct bank deposit will be shipped upon confirmation of payment in our bank account. In the event of non payment for items purchased we will contact you via email once, if in 5 days payment has not been made, the order will be cancelled.

Shipping
All “In Stock” orders will be dispatched by Petit Australia Australia within 1-3 days of purchase. If there is a delay for processing your order for some reason we will notify you immediately by your ordering email address.
Postage and handling is based upon a flat rate, which is calculated by the total weight of your order. Only after all monies for your order have been collected will your order be posted. Petit Australia Australia will not be responsible for lost or damaged parcels once posted.

Custom Orders
New Arrivals Bedding and personalised Decor range are hand made and made to order in the USA. Therefore it assumed that the bedding will not be in stock and can take up to 8 weeks for delivery.

Please note that there are NO REFUNDS on custom made orders as the product is specifically designed and made to your choices. Custom orders may vary in colour and fabric

Lay-By Terms & Conditions
Payments are to be made on a weekly/fortnightly for the duration of lay-by. If there is no ongoing payment during the duration of lay-by then we automatically cancel your order and no refund of any payments (already made).

We accept lay-by for orders over $200.00.

Out of Stocks
For other Brands held, their product availability is updated daily in the interest of keeping you as informed as possible. However in the unlikely event your items that you have purchased may be out of stock at the time of processing, you will be contacted within two working days and you will have an option of a refund or credit.

Exchanges/Refunds
Petit Australia will gladly refund and/or exchange (within 7 days of purchase) if the item is faulty. We do not refund and/or exchange if you have ordered the wrong colour or simply have changed your mind in regards to the product. There are no refunds on custom orders.

Returns
We strive to meet your every expectation here at Petit Australia Australia. If for some reason you are unhappy with your purchase and or you feel there is a fault or it is damaged, please contact us so we can discuss your individual situation and rectify the issue.

If 14 days from receipt of goods has lapsed the following conditions are to apply; In accordance with your statutory rights under the Trade Practices Act 1974, You may seek a refund: if your goods are: faulty, are unfit for their intended purpose (they do not do what they are supposed to do), do not match the description or sample you were shown, have defects that were not obvious or were not brought to your attention when you bought them.

You do not have the right to seek a refund if: you simply change your mind, buy the wrong item, use the goods in a way that they were not made for, caused the goods to become damaged. Refunds will not be issued 14 days after delivery unless the item is faulty, not doing what it is supposed to do or significantly different to that described in the listing.

There are no refunds for made to order items.

If there is an issue with your item please contact us immediately at info@petit.com.au

Intellectual property
Intellectual property (including copyright) of any material (text, images, articles etc) available on this site is owned by Petit Australia (Australia) Pty Ltd. The material and information on this site may not be reproduced or displayed and may not be distributed to any person (including distribution by e-mail) or incorporated into any other website or materials without prior written approval from Petit Australia.
 
Disclaimer
Whilst every effort has been made to ensure the information contained in this website is accurate, Petit Australia cannot be held responsible for any adverse reaction caused by the use of any product in connection with this website. We recommend a test be carried out prior to using any product. Any information provided on this site is not meant to treat or diagnose.

Petit Australia is not responsible for the content including omissions and/or errors contained in of the websites linked to or from this site and expressly disclaims any and all liability and responsibility to any person in respect of the use of material provided on any mentioned or linked website.
 
Privacy
Petit Australia respects your privacy. No information provided to Petit Australia will be handed to any third party. If you provide us with contact details (either through competition, on order forms or by contacting us) we may use those details to send you information about Petit Australia's information and products. If necessary, we may use your Internet protocol address to diagnose technical problems relating to this site. Petit Australia respects your privacy and will keep all of your personal details secure and confidential. Any information you submit is only used in order to process your order. Your personal details will not be sold, exchanged, or disclosed unless required by law.

Should you wish to be removed from our database at any given time, please email us with instructions.
 
Contact
If you have any enquiry relating to information contained on this page, please contact us.


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